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Gymshark

A public Shopify case study on how Gymshark moved away from Adobe Commerce after growth and reliability issues started blocking scale.

ReferenceEcommerceShopify PlusScale

Client

Gymshark

Service

Web Development

Timeline

10-month replatforming window

Industry

Ecommerce / Fitness Apparel

According to Shopify's published case study, Gymshark needed a commerce setup that could handle major traffic spikes, support international growth, and create a stronger bridge between online and offline brand experience.

What we were up against

The legacy stack took too long to build, became outdated before launch, and then failed during a critical Black Friday moment. The next version had to be faster to manage, more resilient under load, and flexible enough for brand-led commerce experiments.

How we built it

4 distinct layers, each solving a specific problem on the platform.

01

Replatform for reliability

The move to Shopify Plus was positioned around uptime and scale first. That is what made the rest of the brand and conversion work possible.

02

Connect ecommerce with experiences

Shopify's case study highlights how Gymshark linked digital shopping with pop-ups, events, and in-person moments, making the brand feel more immersive across channels.

03

Use checkout customization for loyalty

Custom scripts and promotional logic gave the team more room to personalize checkout and create reward-style experiences without long custom development cycles.

04

Measurement and refinement

Once the core experience was in place, the final layer focused on improving clarity, tightening the handoff between content and conversion, and making the system easier to scale over time.

What it looks like when it works

GBP41M

Sales reported for 2017

5.1M

Social followers cited by Shopify

131

Countries in Gymshark's audience

8 hrs

Black Friday outage on old platform

Gymshark is a useful benchmark for ecommerce portfolio content because it ties platform choice directly to business risk, customer experience, and global growth capacity.

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