Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website at thedevzoo.com and any services provided by Devzoo(“we,” “our,” or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

Devzoo provides digital agency services including website development, digital marketing, graphic design, and video editing. The specific scope, deliverables, timeline, and fees for each engagement are agreed upon in a separate project agreement or proposal.

We reserve the right to decline any project request at our discretion and without obligation to provide a reason.

2. Proposals and Agreements

All services begin with a written proposal or project brief that outlines the scope, timeline, revisions, and price. Work commences only after the client approves the proposal and, where applicable, pays the agreed deposit. Verbal agreements are not binding.

3. Payment Terms

• Deposit: A deposit of 50% of the total project fee is required before work begins, unless otherwise agreed in writing.
• Final payment: The remaining balance is due upon project completion and before final files or access credentials are delivered.
• Retainer engagements: Monthly services (e.g., social media management, SEO) are billed at the start of each billing period.
• Late payments: Invoices unpaid after 14 days from the due date may incur a late fee of 2% per month on the outstanding balance.
• Currency: All prices are quoted in USD unless otherwise specified.

4. Revisions

Unless otherwise stated in the project proposal, each engagement includes the agreed number of revision rounds. Additional revisions beyond the agreed scope may be billed at our standard hourly rate. Revisions must be requested within 7 days of delivery.

5. Client Responsibilities

To ensure timely delivery, clients agree to:

• Provide all required content, assets, and approvals promptly
• Designate a single point of contact for project communications
• Respond to feedback requests within 5 business days
• Ensure all materials provided to Devzoo are owned by the client or properly licensed

Delays caused by the client (late feedback, missing assets, change of scope) may extend the project timeline and may affect pricing.

6. Intellectual Property

Ownership upon payment

Upon receipt of full payment, Devzoo assigns to the client all intellectual property rights in the final deliverables produced specifically for that engagement, including custom designs, written copy, and code.

Our retained rights

Devzoo retains ownership of all pre-existing tools, frameworks, templates, methodologies, and general know-how used during the engagement. We also retain the right to display completed work in our portfolio and marketing materials unless the client requests otherwise in writing.

Third-party assets

We may use licensed stock photography, fonts, plugins, or third-party components in our work. The client is responsible for obtaining and maintaining appropriate licences for any third-party assets used in their project beyond the scope agreed.

7. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the engagement. This obligation survives the termination of the project. Devzoo will not share client confidential information with third parties without prior written consent, except as required by law.

8. Cancellation and Refunds

• Client cancellation: If the client cancels after work has commenced, the deposit is non-refundable. Any work completed beyond the deposit will be invoiced pro-rata.
• Devzoo cancellation: If we must cancel a project, we will refund any prepaid fees for work not yet started.
• Disputes: Any billing disputes must be raised in writing within 14 days of invoice receipt.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Devzoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total liability for any claim arising from a project shall not exceed the total fees paid by the client for that specific project.

10. Warranties and Disclaimers

We deliver our services with reasonable skill and care. However, we make no guarantee of specific results such as search engine rankings, traffic levels, conversion rates, or revenue outcomes, as these depend on many factors outside our control.

Our website is provided “as is” without warranties of any kind, express or implied.

11. Website Use

You agree not to:

• Use our website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to any part of our website
• Transmit any harmful, offensive, or disruptive content
• Reproduce or distribute our website content without written permission

12. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall first be attempted to be resolved by good-faith negotiation. If unresolved, disputes may be referred to mediation or binding arbitration before any legal action is taken.

13. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms, contact us at:

• Email: info@thedevzoo.com
• Website: thedevzoo.com/contact